Welcome to Basante

By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

Eligibility

Use of this site is permitted only to individuals who can legally enter into binding contracts under applicable laws. Users deemed “incompetent to contract” under the Indian Contract Act, 1872 — including un-discharged insolvents — are not eligible to use our services.

If you are a minor (i.e., under 18 years of age but at least 13), you may use this site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Parents or legal guardians may transact on behalf of minors if they are registered users. Products intended for adult use are not to be purchased by minors, and such purchases are strictly prohibited.

Product Listings and Orders

All products, services, and information displayed on basante.in constitute an “invitation to offer.” Your order is your “offer,” subject to these Terms & Conditions. Basante reserves the right to accept or reject this offer at our sole discretion.

If you’ve provided a valid email, you will receive an acknowledgment of your order. Final acceptance occurs upon dispatch of the product(s) ordered. No communication or action before the dispatch will count as order acceptance.

Product Delivery

Basante will make every effort to deliver products per the details provided in your order. However, in rare cases, we may deliver a similar or alternative product due to factors beyond our control. This shall not be considered a breach of contract.

While we strive to meet your preferred delivery date/time, delays or early delivery may occur. Such deviations shall not entitle you to any compensation or claims.

Basante takes due caution to deliver products to the correct recipient and address. However, we disclaim responsibility for any claims or losses resulting from incorrect delivery due to inaccurate or incomplete order information.

Disclaimer of Warranties & Liability

All products/services are provided on an “as-is” basis without any warranties, express or implied. Basante disclaims all warranties to the fullest extent permitted by law, including but not limited to product performance, merchantability, or fitness for a particular purpose.

Basante shall not be liable for any indirect, incidental, special, or consequential damages (including lost profits or data), even if we have been advised of such potential damages. Our total liability, if any, shall not exceed the amount paid by the user for the specific product or service in question.

Pricing

All prices listed on our website are inclusive of packaging, service charges, and delivery charges unless otherwise stated. Applicable taxes and customs duties (if any) are not included in the invoice value and must be borne by the customer.

Communication

By using our services, you consent to receive communications from us via email, phone, or SMS related to your orders and transactions. We may also contact you to share updates, newsletters, or promotional content to improve your shopping experience.

To facilitate this, you must provide a valid email address and mobile number during registration or checkout.

Jurisdiction

All disputes or claims related to transactions with Basante will fall under the jurisdiction of courts located in Hyderabad, Telangana.

Modifications to Terms & Conditions

Basante reserves the right to change or update these Terms & Conditions at any time without prior notice. The latest version will always be available on basante.in. Continued use of our services after any modifications constitutes your agreement to the revised terms.

If you have any doubts or require clarification regarding these Terms & Conditions, please contact us at:

📧 Email: Hello@basante.in
📞 Phone: +91-9704289555
📍 Address: Phoenix Halcyon, Road No. 78, Jubilee Hills, Hyderabad – 500033

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